[open poster]

Following a review of our policy on on-line appointment booking we have made some changes that we hope will make booking a GP appointment easier for our patients.

All pre-bookable appointments will in future be made available to be booked using on-line apps. This means that patients using the on-line apps will be able to see the same appointments as a receptionist speaking to them on the phone. We hope this will make patients more comfortable booking-on line without having to call the practice. This will , in turn, make it easier for patients calling about other matters.

Appointments for acute health issues which are bookable only on the day of the appointment are not bookable on line.

Patients wanting to register to use on-line services can now do so without visiting the surgery to present their ID for verification. Download the NHS app from your app store and do an on-line verification using photo id ( driving licence or passport ) in a matter of minutes.