24th November 2022
Welcome to Ainsdale Medical Centre
We are excited to let you know we are changing our online consultation service from Econsult to PATCHS on 23rd January 2023.
PATCHS is the new easy way for you to contact your GP practice online. PATCHS has been designed by GPs to make it easier to contact your practice and save you time.
Just answer a few simple questions and PATCHS gets you the help you need quickly.
You can use PATCHS to contact your GP practice for health advice, condition monitoring, repeat prescriptions, fit notes and more...
PATCHS provides lots of benefits including being able to make requests in your own time, avoid telephone queues and waiting rooms, and getting quick responses. PATCHS also helps patients who struggle to contact their GP practice using the telephone or in-person. This includes patients who have hearing or speaking impairments, anxiety, and who speak English as a second language.
Using PATCHS also has advantages for us including:
- Seeing what your request is up front in writing helps us plan our work better.
- Freeing up the telephone for people that cannot use PATCHS e.g. those with emergency problems or if they cannot physically use the internet.
- Helping us save face-to-face and telephone appointments for patients that really need them.
- Helps us reduce the risk of spreading coronavirus to other patients and our staff.
For more information please click on the following link - PATCHS
Ainsdale Medical Centre