Mersey Care - Help us help you

Look after yourself

Ambulance services, hospitals, Walk-in Centres and Urgent Treatment Centres can get especially busy over winter. By choosing the right health service, you will help to relieve pressure whilst also being better placed to look after yourself and others.

Help us help you stay well by following the top tips on this page to look after yourself and your family.  You can also view our self help guides and apps.

Winter conditions can be bad for our health, especially for people aged 65 or older, or those with long-term conditions.

Keeping warm over the winter months can help to prevent colds, flu and more serious problems such as heart attacks, strokes, pneumonia and depression. Regular exercise can also help improve your mental health, reduce the risk of falling and can be beneficial for recovery if you do get ill.

Urgent Care - Mental Health 

A mental health crisis often means that you no longer feel able to cope or be in control of your situation. It often involves a sudden or continued worsening of your symptoms. You may feel great emotional distress or anxiety, feel you can't cope with day-to-day life, think about suicide or self-harm, or experience hallucinations and hearing voices.

Below are some suggestions for what you can do if you are experiencing a mental health crisis.

The option you choose will depend on how severe you feel your symptoms are and if you can wait a short amount of time to get help, or if you need help immediately.

Please click on the link for Urgent Care - Mental Health and decide which one is best for you.


There is also a Walk-in-Centre at Ormskirk Hospital

Walk in Centre - website

West Lancashire Urgent Treatment Centre, Ormskirk District General Hospital, Wigan Road, Ormskirk, West Lancashire L39 2AZ

Opening times
8am to 8pm, 7 days a week

The centre offers both walk-in and pre-bookable appointments. Appointments can be made by calling NHS111 or visiting