Repeat Prescriptions

Last Updated: Thursday, 07 August 2025

If you have access to the internet and are comfortable using it then the easiest and safest way for you to order your repeat medication is via your NHS account.

You can access this on a PC or via the NHS app on a tablet or mobile device.

Your usual medications are listed and you simply have to click the ones you need to order.

It also helps keep the amount of time it takes to rekey information into the system when we receive your request.

Other ways of ordering your medication

If you prefer to order using a paper form, you can bring either of the following to the surgery: post it in the prescription box next to the confidentiality booth, or through the letter box if the surgery is closed.

• The prescription slip from your last medication order. This will have been given to you by the pharmacy and will include your medications and dosages.
• If you don't have the prescription slip, you can type or write your request on a plain piece of paper.

Collecting your prescription

We require at least three working days to process and approve a prescription. Below is an easy reference grid that shows you when you can expect to collect your prescription.

If you use the Electronic Prescription service (EPS) we can transmit your prescription to your nominated pharmacy so that you don't have to come to the surgery in person.

Request received before	Prescription available after
14:00 Monday	14:00 Thursday
14:00 Tuesday	14:00 Friday
14:00 Wednesday	15:30 Monday
14:00 Thursday	15:30 Monday
14:00 Friday	15:30 Wednesday

 

Please note:                                                                                  

If your request is for Warfarin, remember to include your INR reading and the date it was taken with your request as we cannot process your prescription without it.

Contraceptive pill and HRT can only be issued during an appointment with one of our nurses, as there are some routine health checks which must be completed each time these items are prescribed to ensure their continued suitability for you.

Ask your pharmacy if they operate an SMS notification system to let you know when your medicines are ready to collect.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• On the app or website where you order repeat prescriptions
• At your GP practice
• At any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacist can answer them. They can also answer questions on medicines you can buy without a prescription.

If you would like to speak to someone at the GP surgery about your prescription, it's best to call us after 10 am when the phone lines are likely to be less busy.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

What to do with old medicines

Take it to the pharmacy you got it from or bring it into the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, they can offer advice on minor illnesses such as:

• Coughs
• Colds
• Sore throats
• Tummy trouble
• Aches and pains