If the Clinician needs to discuss your results with you, you will receive a text message or telephone call. The text will advise you to contact the surgery for a non-urgent telephone appointment.
If you receive a text from us advising you to contact the surgery to discuss your test result, please do not panic. We will contact you by phone if you need to be seen urgently. The Reception/Admin staff will be able to see any comments entered by the GP and advise you accordingly.
If your results are normal and no further action is required, your results will be filed in your medical records. We will not notify you of normal results. We advise patients to contact the surgery after 7 days to ensure that their results are normal.
You can also check your results online via Patient Access. If you do not have access, please contact a member of staff so that they can set this up for you.
Test results take up to seven working days to process.
We cannot give your results to any other member of your family or a friend so please do not ask them to ring on your behalf. The receptionist may need to check your identity if you are asking for a result. Please do not be offended; it is to protect your privacy.
